GIFT BAG
If they don't fit or you don't like them, exchanging them for another design or getting a refund is easy — no questions asked.
2-year warranty on frame and lens. In case of manufacturing defect, we replace them with new ones — without hassle.
Shipping & Returns
Shipping details
Orders placed before 15:00 (GMT+2) are shipped the same day.
All orders are prepared for shipment within 24 hours.
Orders placed on Saturday and Sunday are shipped on Monday.
• Greece 1-3 Business days delivery
• Europe 1-3 Business Days - €9.90
• Rest of the World 1-3 Business Days - €9.90
All shipments are FREE to Greece.
Change Details
You have the option to exchange the product you received for FREE with another product of your choice.
You will need to inform us via our form HERE, stating your order number or name and the product you wish to receive.
After we send the new product you selected, you will exchange the new product with the original product in its original packaging, hand in hand with the courier company. There is no extra charge for product exchange.
Returns Details
The returns policy is valid for 14 days from the date of receipt of the product. If the 14 days have passed, unfortunately we cannot accept returns or exchanges.
In order to be able to return a product, it must be unused and in its original packaging.
If you wish to return a product, contact us via our form HERE and we will guide you through the process.
*Shipping and/or cash on delivery and bank charges for returning the product are the responsibility of the customer. There is no additional charge beyond this.
Reviews
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REVIEWS FROM THE RAVENS
FREQUENTLY ASKED QUESTIONS ABOUT RED RAVEN
Of course, all our glasses are coated for UV400 protection and European Union certification for Red Raven lenses.
To choose the right glasses for you you should first know your face shape.
You can then measure the dimensions of your old glasses and compare them with those listed on the product you want. For more help consult our article here
Of course, changes are completely free and are done hand in hand with the courier. You give the old and it brings you the new.
Yes, if for any reason you don't like it we'll refund your money, no questions asked.
For orders placed before 3:00 PM, shipping is done the same day and you usually receive it the next or next business day. We work with ELTA courier, ACS, BoxNow, Geniki Tachydromiki and DHL.
You can pay for your order by cash on delivery, card, Paypal or in 3 interest-free installments with Klarna.
All our glasses come with a 2-year warranty against any manufacturing defects in the frame or lens. Read our full warranty policy here.
Red Raven is a Greek brand and our headquarters are located in Lavrio, Attica.
You will find our glasses in more than 60 points of sale throughout Greece and the rest of Europe.
