TERMS OF USE
WEBSITE TERMS OF USE
The online store redreaveneyewear.gr maintains a strict policy to protect the privacy of website visitors.
The website is provided by the RED RAVEN EYEWEAR online store and is available to both legal entities and natural persons over 16 years of age. If you do not meet the requirements, you may not use the website.
Use of this website must be for lawful purposes only.
The online store redreaveneyewear.gr reserves the right to modify these terms and to inform users of any modifications as well as any change, through the website of this website.
ELECTRONIC STORE IDENTITY :
This website is the brand name sunglasses online store "PETRO MICH. SPYRIDON" based in Agios Gerasimos, in Lavrio, 19500.
with distinctive title Red Raven Eyewear, VAT number 142741759, D.O.Y. Koropiou, No. Registration number: 149174609000, phone: 2292024948, email: info@redraveneyewear.gr
Intellectual Property Right
Intellectual Property Rights and Trademark.
All website design, text, graphics, selection and settings are the property of the company Red Raven Eyewear – Petrou Spyridon and are Intellectual Property Rights.
Restriction of Website Use
In addition to the other restrictions set forth in these Terms of Use, you agree to the following:
- You will not disguise the origin of information transmitted through the Website
- You will not provide false or misleading information through the Website
- You will not connect to or use services, information, applications, etc. available through the Website in a manner not expressly permitted by our online store
- You will not introduce to our website any material that contains viruses, Trojan horses, worms, time bombs or other computer programming routines that are intended to damage, interfere with, intercept or hijack any system, the Website or Information or that violate the intellectual property rights of others.
Limitation of Liability
The COMPANY in the context of its transactions from the online store is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". Under no circumstances is the COMPANY liable civilly or criminally for any damage (positive, special or cumulative, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may suffered by a visitor of the online store or a third party from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any non permitted third-party interventions in products and/or services and/or information available through it.
Entering into Contracts with the Company
In order to carry out transactions, the registration of the visitor/user is not required, however, if the latter wishes, he can declare his details and obtain a username and security code, so that he does not have to declare his details in every future transaction.
The following information is required for the order: Name, Last name, Address, Zip Code, City, Credit card details if you choose this payment (number, Name, expiry date and CVV code)
Through the website of our Store, the customer can send his order by completing the order form. The customer's order is considered as a proposal to draw up a contract, for the acceptance of which the Store must carry out an availability check. Further, after the product has been shipped from our Store to the customer, the acceptance and completion of the contract is confirmed. Updates on the status of the order are sent to the customer's email address.
It should be noted that:
the Store is liable for actual defects and lack of agreed properties in accordance with articles 534 et seq. of the Civil Code as well as providing further commercial guarantee and user support services after the sale, in accordance with the conditions mentioned below,
that the store strictly observes a) the Code of Ethics of the "Hellenic Association of Distance Sales and Electronic Commerce" (EPAM) - a copy of which can be obtained at the e-mail address http://www.enepam.gr/content/97/kodikas-deontologias-/ and b) the Code of Consumer Ethics (P.D. 10/2017, Official Gazette A', sheet 23).
In the event that our Store offers product offers, these are valid until stocks last.
Our Store is not liable to compensate the customer, in the event that due to a technical or other error, the products and their prices are not correctly updated, especially if the prices are either particularly low or particularly high. In such a case, the customer should contact the Store by email.
Our Store informs the visitors of its website, that the consumer has the right to use an alternative dispute resolution body for the resolution of disputes, in accordance with Regulation 524/2013 and K.Y.A.70330/2015, through the electronic platform of European Commission located at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
Payment & Shipping Method
The issuance of tax information for transactions through the Red Raven Eyewear store is made with a retail receipt given to the customer upon delivery of the product. All listed prices include VAT.
For shipments within Greece, the following apply: Payment by cash on delivery, payment by Debit/Credit card.
Products are shipped to the address specified by the customer when placing the order. The exact shipping costs are shown at the end of the order and the cost of these is free for payment by Debit/Credit card and 1.90 euros for shipments with cash on delivery.
Our store ships the products within two days if the products are all readily available. The Maximum delivery period cannot be more than 30 days.
Of course, it is noted that the Store is not responsible for delays in the execution of the order that are not due to its fault or due to force majeure, i.e. to incidents that could not be foreseen.
Warranty
In cases where our Store is responsible for a real defect, the customer is entitled: 1. to demand the repair or replacement of the product with another 2. to reduce the price (i.e. to receive part of his money back) 3. to withdraw from the contract, unless it is an immaterial factual defect.
Our store provides immediate and free replacement for products that have a manufacturing defect but does not include a warranty for damage or damage caused by mishandling, force majeure and other factors.
Right of Withdrawal
The customer has the right to withdraw from the purchase contract within a period of 14 calendar days from the date of conclusion of the contract. Withdrawal is subject to the following conditions:
- This withdrawal is without justification and without any charge, and if the item has already been delivered, the customer must return the product exactly in the condition in which it was received, with all of its accessories, the accompanying forms and its packaging in excellent condition. The return of the item is accepted, only if the buyer has first paid any amount incurred by the company for sending the item to him and the shipping costs for the return of the item.
- The declaration of withdrawal is made in writing or electronically and the COMPANY is obliged to send confirmation of receipt of the declaration of withdrawal as soon as it reaches it.
- The consumer must, within 14 days from the day he notified the company of his request for withdrawal, return the product(s), in accordance with the terms of this paragraph.
- Following the declaration of withdrawal, the COMPANY is obliged to return the price received within 14 days of receipt of the products at most.
- Delivery shipping costs are not refunded if the customer had chosen a delivery method other than the cheapest standard delivery method offered by the COMPANY.
- The refund to the customer will be made by the same means by which the initial collection was made. Specifically, in the case of debiting via credit card as follows: in the event that the price has been paid to the COMPANY by the Bank before the withdrawal and return of the item, the COMPANY will be obliged to inform the Bank of the cancellation of the transaction and the bank will proceed with each act provided for on the basis of the contract established with the customer. The company, following this information, bears no responsibility for the time and method of execution of the offsetting, which is regulated by the forecasted contract.
- The customer is responsible for indemnifying the company if he made use other than that which is necessary to establish the nature, characteristics and operation of the goods in the period until the declaration of withdrawal. The determination of the nature, characteristics and function of the goods should be made based on the information provided on the outer packaging of each product, as well as the additional information provided by the company and in any case without opening the packaging of the products and putting in operation the good. The company is willing to inform the customer of any question regarding the nature and operation of the products by providing additional information material by electronic or other means. In case of opening the packaging or putting the products into operation, their value is automatically reduced as the product is classified as used and the customer must compensate the company for the reduction in the value of the product. The reduction in value from the opening of the packaging and subsequent from the characterization of the product as used is examined on a case-by-case basis and determined by the company and is usually in the order of 20%-30%. THE COMPANY is entitled to agree with the customer its compensation even and with mutual netting.
- In the event that the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of this claim against the customer.
Privacy.
Privacy.
Users
As a user of the website you can request a copy or deletion of your personal data.
What are cookies?
Information
We use cookies on our website to manage sessions, to provide personalized web pages and to tailor advertising and other content to reflect your particular needs and interests. Cookies can also be used to compile anonymous, aggregated statistics that allow us to understand how the public uses our website and help improve its structure and content. We cannot ascertain your personal identity from this information. You can modify your browser settings to reject some or all cookies. You should be aware that some features are only available through the use of cookies and if you choose to reject cookies, these features may not be available.
Strictly necessary cookies.
Strictly necessary cookies are essential for the website to function properly. They allow you to browse and use its functions, such as accessing secure areas or using the shopping cart. They do not recognize your individual identity in any way. Without them, we cannot offer efficient operation of the website.
Performance cookies
They collect information about how visitors use the website. They also collect aggregated, anonymous information that does not identify any visitor. They are used exclusively to improve the performance of a website.
Functionality cookies
They allow the site to remember user choices such as username or region to provide enhanced and personalized features. The information collected by this type of cookies is anonymous and it is not possible to track browsing activity on other websites.
Targeting cookies.
They are used to provide content that is more relevant to you and your interests. They may be used to display targeted advertising/offers, limit ad impressions or measure the effectiveness of an advertising campaign.
What types of third-party cookies do we use?
We use our own cookies as well as cookies from third parties. For example, we use cookies from online advertising companies to record the consumer behavior of our users.
What kind of data we collect through the use of cookies.
All the data we collect from the use of cookies through our website are processed and stored exclusively in the form of anonymous statistical data and do not bear any direct connection to your person. Also, our company does not sell or trade data collected in this way.
Giving consent to accept cookies.
By entering the main page of our website, you will be aware of a relevant note on the use of cookies, which is in a visible position and refers to this policy of use. In the event that you decide to browse sub-pages of our website and if you have properly configured your web browser, you freely provide your explicit and specific consent for this use. Otherwise, you must refrain from browsing our website or disable the use of cookies in your browser settings.
How you can disable the use of cookies.
In the event that you wish to activate or deactivate the use of cookies from your browser settings, depending on your browser, visit the respective websites in order to learn about the necessary actions.
By emphasizing on ensuring high quality products and services, we have earned the trust and respect of our customers. During the company's long presence in the optical industry, we work together to provide you with excellent service, placing your needs at the center of our priorities. The large collection of sunglasses, eyeglasses and contact lenses allows you to choose the product that perfectly meets your needs. Our frequent visits to suppliers and major industry exhibitions abroad offer you the most special and innovative products in the field. Our modern and technologically advanced machines, combined with our highly trained staff, provide you with innovative products and advanced technology services that meet your high demands.
Our online store was created with the aim of improving your service, responding to the needs of each user. For this purpose, we ask you to provide us with some information, which only concerns the processing of your order. These details are kept by us and are not disclosed to third parties. The data required in the case of payment by credit card and the data necessary for the execution of your order by the transport company are excluded.
In the event that you provide us with incorrect personal information, our online store bears no responsibility for not processing your order. In particular, the inability to communicate with you via e-mail or telephone or the inability to deliver your order by the transport company due to your invalid personal information, is not the responsibility of our online store. In addition, if your information changes, you must correct the information you provide to us.
Our online store is obliged to protect your personal data based on Greek legislation. Accordingly, you should also keep the information you have given us and not disclose it to third parties. It is recommended to change your password frequently. In addition, by registering as a user you accept the sending of electronic messages and/or telephone communication, in order to complete your order.
In order to provide you with the best possible service, our online store makes every effort to ensure that the photos of the products listed here depict the actual product as closely as possible. That is why they are accompanied by comments and clarifications. However, there may be errors regarding the illustrations or information provided, for which our online store is not responsible.
All content of this website, such as photos, descriptions, graphics, etc. listed here, are the property of the Red Raven Eye Wear company of Pavlos Spyridon which is protected by the provisions of the current legislation. Any copying, reproduction, dissemination or other use of the content for commercial or other purposes is prohibited, without the prior written permission of the company Red Raven Eye Wear Pavlos Spyridon.