Terms of Use and Privacy Policy
IMPORT
These terms of use also apply to orders and contractual agreements entered into through this website. Other expressly agreed terms will also apply. Any other terms and conditions are void.
These terms of use may be modified or revised at any time without notice. You are responsible for periodically reviewing the terms and conditions. By using this website, you confirm your consent to any modification of these terms of use.
COPYRIGHT
The content of this website, including texts, graphics, images, photographs, logos and designs (hereinafter: "content"), is the property of our e-shop and is protected by national, European and international copyright laws.
Other services or products mentioned on this website and bearing the trademarks of other companies, organizations, partners, bodies, associations or publishing houses are their intellectual and industrial property. These services or products are the responsibility of their owners.
Our e-shop reserves all rights provided by the copyright law regarding the content of this website and its copies.
The content of this website is available to Internet users for personal use only. Subject to revisions without notice at the discretion of our e-shop. If you agree to these terms, you may use the content for non-commercial use or reproduce it, in whole or in part, as long as the reproduction is freely available over the Internet or other medium and is accompanied by a discreet but clear reference to the original source . For any other use, you must seek the written permission of the copyright owner or holder.
Trademark
All website design, text, graphics, selection and layout belong to Petros Spyridon tou Michael (Red Raven Eyewear) and are the intellectual property of the company. The Red Raven logo and brand are intellectual property rights that have been established in various countries with all legal procedures ® .
DISCLAIMER - LIMITATION OF LIABILITY
This website contains information provided "as is". No warranty, express or implied, is provided by our e-shop as to the accuracy, merchantability, timeliness, non-infringement of third party rights, or suitability of this content for any purpose, application, or use.
The responsibility for any damage resulting from the use of its services, its products, its options, or its content belongs exclusively to the visitor/user. In addition, our e-shop cannot guarantee that its services, options, websites and content will be provided without interruptions or errors. It also cannot guarantee that any incorrect data will be corrected or that questions will be answered promptly. In addition, it cannot guarantee that this website or any linked third party website or the servers through which its content is provided to customers will operate without malware, such as "viruses". The website visitor bears the cost of any potential corrections or services and not our e-shop. In addition, our e-shop bears no responsibility for any damage caused by its inability to provide support services to website visitors/users.
By visiting our e-shop website, you expressly acknowledge that you do so at your own risk and confirm that our e-shop does not expressly or implicitly guarantee that the content of this website will be complete and error-free. In addition, the website visitor acknowledges that the photos in our e-shop are only indicative.
The COMPANY in the context of transactions from our online store is not responsible and is not obliged to compensate for any damage or loss resulting from the cancellation of orders, their non-execution or the delay in their execution, for any reason. It does not guarantee the availability of the products displayed in our online store, but informs based on the observed data of the availability or non-availability of the customer concerned and undertakes, in the event of a change in this data, to inform the customers in time of the independence, in which it is not burdened further. Our online store provides the content (eg information, names, photos, images), products and services available through the website "as is". In no case shall the COMPANY bear responsibility or criminal liability for any damage (positive, special or negative, of which mentioned and not limited, divided and/or included is loss of profits, data, loss of profits, financial satisfaction, etc. .) that a visitor to our online store or a third party may suffer for reasons related to the operation or non-operation and/or use of the website and/or the inability to provide services and/or products and/or information that are available from it and/or from any unauthorized third-party interference with products and/or services and/or information available through it.
LIMITATION OF USE OF WEBSITE
In addition to the other limitations set forth in these Terms of Use, you agree to the following:
- You will not disguise the origin of information transmitted through the Website.
- You will not provide false or misleading information through the Site.
- You will not connect to or use services, information, applications, etc. that are available through the Website in a manner not expressly permitted by our online store.
- You will not enter into our website information that contains viruses, trojans, worms, time bombs or other computer programs intended to damage, interfere with, obstruct or hijack any system, website or information or that infringes the copyrights of others.
USE OF LINKS TO THIRD PARTY WEBSITES
This website contains hyperlinks to third party websites. These links are provided solely for the convenience of website visitors. Linked websites have their own terms of use that apply to them. The presence of these links does not imply acceptance or approval by our online store (e-shop) of the content, accuracy or privacy policy of these third party websites. The responsibility for the use of third-party websites via a link from our online store belongs exclusively to the website visitor.
CONCLUSION OF CONTRACTS WITH OUR ELECTRONIC STORE
For the transaction, the visitor/user is not required to register, however, if he wishes, he can enter his details and receive a username and security code so that he does not have to enter his details in every future transaction.
The following information is required for the order: First Name, Last Name, Address, Postal Code, City, Credit Card Details if you choose this payment method (number, Name, expiry date and CVV code).
Through the website of our store, the customer can send his order by filling out the order form. The customer's order is considered a proposal for the conclusion of a contract, for the acceptance of which an availability check must be carried out by the store. Furthermore, after the product has been shipped from our store to the customer, acceptance and completion of the contract is confirmed. Information about the status of the order is sent to the customer's email address.
Note:
-
The store is liable for actual defects and lack of contracted features in accordance with articles 534 et seq.
-
The store strictly observes a) the Code of Ethics of the "Hellenic Association of Telesales and Electronic Commerce Companies" (EPAM) - a copy of which can be obtained at http://www.enepam.gr/content/97/kodikas-deontologias- / and b) the Consumer Code of Conduct (PD 10/2017, Official Gazette AD, sheet 23).
-
In the case of product offers from our store, they are valid while stocks last.
-
Our store is not responsible for compensation to the customer in the event that due to technical or other error, the products and their prices are not updated correctly, especially if the prices are either too low or too high. In such a case, the customer must contact the store via email.
- Our Store informs the visitors of its website, that the consumer has the right to use an alternative dispute resolution body for the resolution of disputes, in accordance with Regulation 524/2013 and K.Y.A.70330/2015, through the electronic platform of European Commission located at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
PAYMENT & SHIPPING
The tax documents provided for transactions made through our online store are either a sales receipt provided upon delivery of the products or an invoice if the customer is a commercial customer. In case of sending a gift to an address other than his own, the customer receives the tax document in digital form by email, while the recipient of the gift receives the corresponding delivery note. All prices include VAT.
Regarding product deliveries in Greece, the following payment methods apply:
- Cash only for delivery in Greece.
- Paypal
- Credit card
- Klarna
If our online store does not confirm your order due to force majeure, you will be informed by email or telephone in order to confirm whether, under these circumstances, you wish to complete your order.
Cash on delivery: Products are shipped to the address specified by the customer during the order. The exact shipping costs are shown at the end of the order and are free for payment by credit / debit card and 1.90 euros for cash on delivery.
Klarna: Klarna enables you to complete the payment of your purchases in flexible ways, such as payment in installments or delayed payment. By choosing Klarna at checkout, you accept the company's terms of use, as well as its privacy policy.
Klarna checks your creditworthiness in real time to determine if you qualify to use its services. Available payment options may vary depending on your profile. Klarna handles secure payment management and customer service on financial matters.
Our store ships the products within two days if all products are available immediately. The maximum delivery time cannot exceed 30 days.
Of course, it is noted that the store is not responsible for delays in the execution of the order that are not due to its own negligence or force majeure, i.e. to incidents that could not be foreseen.
Ownership of the products will be transferred from our online store to the buyer only after full payment of the product price. The customer shall bear the risk of loss or damage to the goods when the goods are delivered to the carrier.The "Shipment Protection" service offers the replacement of your products in case of damage or loss of the package during transport, with an additional charge of €1 per shipment. In the event that the package is damaged or lost during delivery, we undertake to replace the products with new ones at no additional cost.
This service does not cover cases of malicious exploitation or sabotage by the customer. To activate the replacement, confirmation of the damage or loss will be required from the courier company or other relevant agency.
Protection only applies to damage or loss that has occurred during transportation and up to delivery at the agreed delivery point.
WARRANTY
In cases where our online store is responsible for actual defects or lack of the agreed properties of the goods, the buyer has the possibility to choose between the following alternatives: 1) to demand, at no additional cost, the repair or replacement of the product with a other, unless this action is impossible or requires proportionately high costs, 2) to receive a price reduction, 3) to withdraw from the contract, unless the defect is insignificant. Agreed properties of a good are those agreed in writing. These buyer's rights expire after 2 years.
Our online store provides a commercial guarantee that covers the free repair of products that show manufacturing defects. However, damages caused by misuse, force majeure or other similar parameters are not included. The customer is responsible for the cost of shipping the product to and from the place of repair. The warranty does not apply if the product is repaired by an unauthorized technician, other than our online store or our partner companies.
RIGHT OF WITHDRAWAL
The customer has the right of withdrawal according to law 2251/1994. In particular, he can exercise this right within a period of 14 calendar days from the date of delivery of the products, returning all the products at his own expense and with the means of transport of his choice. Withdrawal must be made without undue delay and within the aforementioned 14 calendar days from the day of declaration of withdrawal from the contract.
For this purpose, the customer must complete the corresponding withdrawal form included in the packaging of the products.
In case of withdrawal, our online store will refund the full amount of the purchase within 14 calendar days from the date of receipt of the goods. The refund will be made using the same means of payment used during the original transaction, except in the case of cash on delivery, where the money will be refunded by deposit to a bank account specified by the customer. Additional shipping charges beyond the basic minimum shipping charges are not refundable.
The customer's liability is limited to the reduction in the value of the goods due to use,
Privacy Policy Last updated: October 11, 2023
This Privacy Policy describes the terms and procedures regarding the collection, use and disclosure of your information when using the service and informs you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using the service, you consent to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was created with the help of the Free Privacy Policy Generator.
Interpretation and Definitions Interpretation Capitalized words have the meaning determined in accordance with the following terms. The following definitions shall have the same meaning regardless of whether they appear in the singular or plural.
Definitions For the purposes of this Privacy Policy:
Account means a unique account created for you to access our Service or parts of our Service.
Affiliate means a company that controls, is controlled by, or is under common control with one of the parties, where the term "control" means the ownership of 50% or more of the shares, actions or other rights attributable to the voting of directors or other authority management.
Company (referred to as either "the Company", "We", "Us" or "Our" in this agreement) refers to Petrou Spyridon tou Michael, 8 Athens Avenue, Lavrio, 19500.
Cookies are small files placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
Country refers to Greece.
Device means any device that can access the Service, such as a computer, mobile phone or digital tablet.
Personal Data is any information relating to an identified or identifiable individual.
Service is listed on the Website.
Service provider means any natural or legal person who processes the data on behalf of the Company. Refers to third parties or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Third Party Social Network Service refers to any website or social networking site through which a user can log in or create an account to use the Service.
Usage Data refers to automatically collected data, whether generated by the use of the Service or by the infrastructure of the Service itself (for example, the duration of a visit to a page).
Website refers to Red Raven Eyewear, accessible from https://myredraven.com
You refers to the person who accesses or uses the service, or the company or other legal entity on whose behalf such person accesses or uses the service, as the case may be.
COLLECTION AND USE OF YOUR PERSONAL DATA
Types of Data Collected Personal Data
When using our Service, you may be asked to provide us with certain personal information that can be used to contact you or identify you. Personal information may include, but is not limited to:
Email address
First and last name
Phone number
Address, State, Province, Zip Code, City
Usage Data
Usage Data Usage Data is collected automatically when using the Service.
Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time you you visited these pages, unique device identifiers and other diagnostic data.
When you access the Service on or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you are using, your mobile device's unique identifier, your mobile device's IP address , your mobile device's operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends when you visit the Service or when you access the Service through a mobile device.
Information from Third Party Social Networking Services The Company allows you to create an account and log in to use the Service through the following third party social networking services:
Google Facebook Instagram Twitter LinkedIn If you decide to join or provide access to a third-party social networking service, we may collect personal data already associated with your third-party social networking service account, such as your name, email address, activities or your contact list associated with that account.
You may also be able to share additional information with the Company through your third party social networking service account. If you choose to provide such information and personal data, upon registration or otherwise, you authorize the Company to use, share and store it in a manner consistent with this Privacy Policy.
Timing of Retention of Personal Data
The retention period for your personal data is determined as follows:
-
If you fill out the contact form, your personal data will be kept for a period of 2 years.
-
If you subscribe to the newsletter service, your personal data will be kept for a period of 2 years. Of course, you can inform us at any time that you no longer wish to receive newsletters by sending a relevant email to {relevant company / institution email} so that your data is deleted.
After the end of the period defined by the corresponding legal-tax obligations (if any), your personal data is deleted. The rights regarding the processing of personal data.
You have the right to request access to your personal data in accordance with applicable law and without any charge. Before we give you this information, we may ask for proof of your identity.
You have the right to request the correction - update or deletion of your data and Red Raven will promptly proceed to correct or delete it. However, when applicable legal and tax obligations require the mandatory retention of data, deletion of data may be prohibited.
In these cases, we will explain why we cannot delete your personal data and for how long.
You have the right to request the restriction of the processing of your personal data and Red Raven will immediately proceed to restrict its processing. If this is not possible, we will explain why we cannot restrict the processing of your Personal Data. You have the right to request the transfer of your personal data to another company and Red Raven will transfer this data immediately.
To exercise the above rights, or if you have questions about your privacy policy or need help exercising or understanding your privacy choices, please contact the Privacy Team at business email or email us at: info@myredraven.com
Changes to the Privacy Policy
The sole proprietorship of Petros Spyridon of Michael (Red Raven Eyewear) may modify this Privacy Policy. Please check the Date at the beginning of this Policy to see when this Policy was last reviewed.