Vi ROSE
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Free Exchange & Refund
AVAILABLE COLORS
Red Raven lenses provide the highest degree of protection against ultraviolet radiation (UV400) , while also offering clear and comfortable vision.
They are made of polycarbonate, which is the most common material for making sun lenses and is up to 10 times stronger and safer than plastic or glass.
They are CE certified , which means that they meet the specifications of the European Union and are completely safe .
Shipping details
Orders placed before 14:00 (GMT+2) are shipped the same day.
All orders are prepared for shipment within 24 hours.
Orders placed on Saturday and Sunday are shipped on Monday.
• Greece 1-3 Business Days - Free delivery
• Europe 1-3 Business Days - €9.90 and free for orders over €79
All shipments are FREE for orders in Greece. (With ELTA Courier, ACS, Geniki Tachydromiki and BoxNow)
Shipments outside Greece are made with DHL.
Change Details
You have the option to exchange the product you received for FREE with another product of your choice.
You will need to inform us via our form HERE, stating your order number or name and the product you wish to receive.
After we send the new product you selected, you will exchange the new product with the original product in its original packaging, hand in hand with the courier company. There is no extra charge for product exchange.
Returns Details
The returns policy is valid for 14 days from the date of receipt of the product. If the 14 days have passed, unfortunately we cannot accept returns or exchanges.
In order to be able to return a product, it must be unused and in its original packaging.
If you wish to return a product, contact us via our form HERE and we will guide you through the process.
*The shipping and/or cash on delivery and bank charges for returning the product are the responsibility of the customer. There is no additional charge beyond this. The refund will be made using the same payment method you used for your order (in case of purchase with Klarna , the refund will be made via Klarna ). In case of payment by cash on delivery, the refund will be made to the IBAN that you will indicate to us.
At Red Raven , we confidently stand behind the quality of our products with a money-back guarantee, no questions asked.
All our glasses come with a 2-year warranty and immediate replacement in the event of a manufacturing problem with the frame or lens.
Enjoy your glasses with safety and peace of mind with the Red Raven guarantee.
*In case the same code is not available, replace it with a corresponding code of your choice.
More details about the warranty can be found HERE
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FREQUENTLY ASKED QUESTIONS ABOUT RED RAVEN
Of course, all our glasses are coated for UV400 protection and European Union certification for Red Raven lenses.
Of course, changes are completely free and are done hand in hand with the courier. You give the old and it brings you the new.
Yes, if for any reason you don't like it we'll refund your money, no questions asked.
For orders placed before 3:00 PM, shipping is done the same day and you usually receive it the next or next business day. We work with ELTA courier, ACS, BoxNow, Geniki Tachydromiki and DHL.
To choose the right glasses for you you should first know your face shape.
You can then measure the dimensions of your old glasses and compare them with those listed on the product you want. For more help consult our article here
You can pay for your order by cash on delivery, card, Paypal or in 3 interest-free installments with Klarna.
All our glasses come with a 2-year warranty against any manufacturing defects in the frame or lens. Read our full warranty policy here.
Red Raven is a Greek brand and our headquarters are located in Lavrio, Attica.
You will find our glasses in more than 80 points of sale throughout Greece and the rest of Europe.